Frequently Asked Questions

What do I do if I never receive my package?

Your tracking number will provide a date of delivery. If it is not received by then please contact Australia Post through the email provided, following the link “Your order has shipped”. Please note we are not responsible for any delays the shipping carrier may have. However we will resolve any issues we can.


An item is missing from my order?

We apologize for sending you an incomplete order. Please and we will respond to you within 2 working days.


How can I retrieve my tracking number?

Please email if you do not receive your tracking details.


How does a waist trainer work?

Our latex waist trainers provide really great body shaping, control and complete comfort. They are designed with iodised latex material used to maintain a super tight hold. The material used increases your thermal body temperature. As you go throughout your day your waist configures due to the compression and perspiration, resulting in a more shapely hourglass figure and less body fat around your waist. With minimum wear of 6 - 8 hours daily, you will begin to see instant and prolonged results.

The benefits include: Reduce your waist size instantly (approx 2 inches), Shape your waist, Improved posture, Help in postpartum stomach and waist muscle return, Increase thermal activity and stimulate perspiration. 


Poor posture or back pain?

Our trainers can improve your posture (forces your back to an upright position). Our trainers can help prevent and relieve back pain and tension that you probably did not realise was caused from slouching for those who stand or sit for long periods at a time e.g. retail, hospital, office etc.


Does the waist trainer squash my internal organs? 

Unlike the traditional Steel Boned corsets, these waist trainers will not constrict or shift your internal organs and are as safe as to wear as any other type of quality tight fitting shape wear or clothing providing you are wear the right size - this is extremely important. Our products are designed to be snug but comfortable and when worn safely.


How soon will I see results?

For most customers results are usually visible within the first few weeks, providing the usage guidelines of 6-8 hours daily are followed. Within the first month a considerable difference will be visible in your waistline resulting in a more sleeker silhouette and more shapely waistline.


How do I know which size to get?

Our waist trainers are not sized using traditional sizes. It is important that you order according to the size chart to ensure an appropriate fit. if you are between sizes, we advise going up to the larger size. Our trainers have 3 rows of hooks, which is sufficient for you to train down to a smaller waist. If you are still unsure please contact us for support. 


When is it time to downsize?

All of our trainers are equipped with three rows of hooks. Train with the first row upon initial use. When your waist trainer starts to feel too comfortable or loose, and far too easy to put on, then it is time to move onto the next set of hooks or downsize to a smaller waist trainer. Don't forget to measure your waist again at this point. Bear in mind that individual’s body shapes are different.


What if my waist trainer is too tight?

Waist trainers are made to be tight, if it doesn't pull tight on your waist then it won't work. When you first receive your trainer, you may need someone to help fasten the hooks. Do not be alarmed if it takes you a while to get it hooked. If you are able to fasten the hooks then it’s your size. The high compression tightens your core, helping you lose inches from your abdomen and waistline. The trainer will not be comfortable in the beginning and you may have to work your way up to the recommended usage time.


How soon after child birth can I start? 

Waist training is ideal for postnatal women who are recovering after childbirth and wanting to achieve a slimmer mid-section. It prevents you abdomen from descending, and tightens muscles whilst also giving great support for your back. We would recommend that you wait six weeks after giving birth to allow your body to get back to its natural state, particularly if you have had a c-section.


What age can I start waist training? 

Although there are no age restrictions, we recommend the use of our products are for adults aged 18+. If you are aged under 18 please consult you parent or guardian prior to making a purchase.


Can I workout in my waist trainer? 

Of course you should! Our trainers are made for cardio, upper and lower body fitness. We recommend that it's important to train your core strong without your trainer on so that whilst you're wearing your trainer, it supports your core and posture. 


Can I sleep in my waist trainer? 

Yes you certainly can! If you're showing signs of uncomfortable sleeping, discontinue at night and wear during your daily routine. 


Other Tips and how to's on Waist Training: 

  • Consult your physician prior to use if you are subject to back, neck, circulatory or other conditions that may be exacerbated by the use of this product.
  • Waist training is a process but you can maximise results with exercise and maintaining healthy eating habits.
  • DO NOT RECOMMEND using  steel boned ‘Corsets' as they are a lot stronger, tighter and have the power to permanently modify or deform the body, forcing the floating ribs upward and compressing the soft tissue at the waist. This could lead to many negative health ramifications, including difficulty breathing and problems with digestion.
  • It is a good idea to measure your waist before you start waist training.
  • For lower belly fat or saggy tummy connect the hooks starting from the bottom first, lifting your belly up and pushing it in.
  • Although these waist trainers are ideal for exercise, we advise against wearing them for abdominal exercises i.e. sit-ups, crunches etc.
  • Wearing a shirt beneath your trainer will help with the reduction of friction.

     Warning: Some products contain latex, do not use if you are allergic to latex.


What are the False Eyelashes made of?

All Lashes are 100% hand-tied premium cruelty-free synthetic fibers.


How many times can you reuse a pair of False Eyelashes? 

The Blush Clique Lashes are individually handcrafted and made to last through multiple wears - 10+ times, if well maintained. (TIP: Whenever you "undress" your eyes, remember to gently remove the glue from your false lashes with makeup remover and always place them back in their tray to maintain their natural shape.)


Are the False Eyelashes going to fit and compliment my eyes? 

The Blush Clique eyelash strips come in one standard size as this allows you to custom trim them to fit your eyes. We offer a variety of high quality lashes that compliment ALL eye shapes.


Is Eyelash adhesive glue included in my lash pack? 

Yes, a screw top, black latex adhesive tube is included with your lash packet. 


How do I remove my False Eyelashes? 

DO NOT yank and rip off your false eyelashes! First, hold the lash at its base beginning at the outer corner, gently pull the lash towards the direction of your tear duct. Repeat this process with the other eye. Your false lashes should come off without much effort or discomfort. If you are having some difficulty removing, simply dab a non-oil based makeup remover onto the lash adhesive along your lash line with a cotton bud. After the adhesive has somewhat softened, repeat the process above. 


Can I clean my False Eyelashes? 

Our False Eyelashes are made for multiple use, but to ensure the longevity of your lashes, make sure you regularly clean your lashes before storing away for next use. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray pack.


Can I apply mascara to my False Eyelashes?

Applying mascara to your false lashes is optional because no mascara helps you get more use out of your falsies. However, adding mascara gives you a more dramatic effect and helps comb your natural lashes into the false ones. 


Will the False Eyelashes harm my natural lashes? 

No. When false eyelashes are applied correctly with the proper adhesive and removed safely and gently, there is no harm done to your own lashes.


How do I apply the False Eyelashes?

Everyone has their own preference. It’s always best to use the method that gives you the most control. Once you have applied the adhesive to the strip, wait 5-10 seconds for the glue to become tacky, using tweezers with one hand and your fingers from the other hand, point your chin upwards towards the mirror so that your eyelids are stretched out and you can see where your applying the lashes as close to the lash line as possible. Try using the tweezers to put the lash in place then using your fingers to position the lash perfectly or vice versa.


Can sensitive skin types use the Regen 2 Step Synergy Mask?

Yes, all skin types can benefit from these masks as they are free from alcoholcolouring, mineral oil, and preservatives. 100% cotton upper mask used to enhance moisturizing effect, in particular, to add character and wrinkles for care. It makes it great for those trying to find something great for their skin and not react or break out after using it. 



What is Regen Cos and why is the 2 Step Synergy Mask so good?

Woo-jeong Kim, the founder and CEO of REGEN Medical Group, it's No.1 for Cosmetic Surgery in Korea! Dr. Kim started to research and develop cosmetic products effective for making beautiful facial lines as well as skin textures when dermatology clinics poured out skin-care products. Based on many experiences and characteristics as a plastic surgeon, Dr. Kim finally launched Regen Cosmetic, Korea's first cosmetics brand for facial contours.

The mask has two parts.  The upper sheet (22g) of 100% cotton is cut with the golden facial ratio. It has four product types; moisturising, pore tightening, anti-wrinkle and whitening, which help to improve the skin with unique function.

The bottom sheet (15g) with elastic ear loops made with Halophyte is excellent in managing the facial-line, it adheres closely adhere to the smoothening of skin and moisture circulation within the skin. It also softly manages the 'V' shape facial line by tightening loose chins and retains moisture.



Have any more questions? Email us at, we will be more than happy to help answer all your queries!